Hi there, I placed an order for a new device on 28th July, I received my contract documentation via email and another email saying my order is on its way, with estimated delivery 30th July. I just checked My O2 as I hadn't received any follow-up on the delivery when it would be, found my tracker NO. and put it into DPD, and they are saying that it is being "Returned to Cosigner". I have not heard anything further from O2 about my order and DPD have not contacted me either about this, so I am very concerned. Could someone help me with this please? I see that there is a phone number I can ring however I suffer from very bad anxiety and its already through the roof as it is over this. Do O2 have a help email or support bot I could use to resolve this matter?
Many thanks for the support in advance.
