Query latest bill

[DVP]

David Payne [Removed]

I am the main administrator for the above numbers.

The latest bill shows 13 payments of £5 totalling £65 for [Removed] from 17 September to 1 October 2022.

This was when my son was in America and Mexico with his data switched off and should not have been charged.

Please be good enough to credit this amount.

Thank you

David Payne

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

[Bambino]

@DVP This is a public forum. The world now knows your name and phone number.

Go to the down facing arrow above the date and time in your post and click Edit Reply to remove them.

FLAGGED

[Enlli]

Flagged in case

[madasaf1sh]

@DVP 

The charges dont just apply to data, but if your son, sent a text message, made a phone call, or one of his apps sent a text as they do.