Put my phone in my name

MaggieII · ‎20-09-2020

Hello

My phone which I have had for over 20 years has always been in my husbands name. Sadly he died in June this year. I would like to put the phone in my name. I have searched the O2 website and I can't find out how to do this or how to contact O2, I am clicking help buttons but end up where I started. Does anyone know how I contact O2?

I would be grateful for any help with this please.

Maggie Inglis

MI5 · ‎20-09-2020

@MaggieII

Sorry for your loss.

The help you need is here https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MaggieII · ‎20-09-2020

Thank you

MI5 · ‎20-09-2020

You're welcome @MaggieII

All the best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Put my phone in my name

Cancel my O2

Not received my device

Phone upgrade

My contract **********

Databank