Phone blocked

[ad6]

I am blocled out of my phone and have screen locked for emergency calls only.

When i swipe the screen it asks me for a cod which i dont know....any help please

[MI5]

@ad6 

What phone have you got?

You must have set up a lock screen code at some point?

[ad6]

Samsung Galaxy s21 Ultra 5g.

I have my PUK code from o2 but thats not working.

[MI5]

@ad6 

A PUK will not unlock your lock screen.

You need to look at this help from Samsung https://www.samsung.com/in/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-...

[jonsie]

If you sign into your Google account online and select 'find my mobile' there is an option within it to unlock the screen @ad6 

[MI5]

---

@jonsie wrote:

If you sign into your Google account online and select 'find my mobile' there is an option within it to unlock the screen @ad6 

---

Yes, exact details in the link posted above:

Unlock your mobile device using Google find my device feature

With Google find my device service, you can find, lock, or erase (factory reset) your phone and further can login with your registered Google account details. If you've added a Google Account to your device, Find My Device is automatically turned on.

To find, lock, or erase an Android phone, that phone must:

• Be turned on
• Be signed in to a Google Account
• Be connected to mobile data or Wi-Fi
• Be visible on Google Play
• Have Location turned on
• Have Find My Device turned on

[jonsie]

My bad, wasn't aware it was in the lin

I sorta summarised it

[MI5]

lol