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Phone bill

1kian
Level 1: Joiner
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on ‎28-06-2024 10:43

on ‎28-06-2024 10:43

hi im on holiday abroad and i forgot to pay my direct debit phone bill which is now overdue. i just realised this and want to log in and pay but i cant because to log in i need a verification text message which i cant receive because my number has been cancelled. i also cant make any calls. can anyone help? 

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MI5
Level 94: Supreme
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on ‎28-06-2024 10:59

on ‎28-06-2024 10:59

@1kian 

You can reach the Payment Management team on +44n800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Call using Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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