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Phishing phone calls

Celfy
Level 1: Joiner
  • 1 Posts
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Registered:

Since 02 took over t he VM mobile customers I am getting phone calls on a daily basis that are asking for my personal info and one time codes, things like my email password or my 02 account password.  They claim to be sending me a new SIM card and I need to change my password to "mynewsim"  to get on the new interface.

02 really need to sort out their client database breach, these people know my work and personal phone numbers as well as my email and home addresses.

Popping into the local 02 shop at lunchtime to get them to explain why I am getting constant calls from a guy with a SE Asian accent claiming to be called Steve.

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MI5
Level 94: Supreme
  • 147752 Posts
  • 639 Topics
  • 28354 Solutions
Registered:

@Celfy 

Guides here :

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147752 Posts
  • 639 Topics
  • 28354 Solutions
Registered:

@Celfy 

Guides here :

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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