cancel
Showing results for 
Search instead for 
Did you mean: 

Payment

Lynz1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My account was showing payments paid for months all of a sudden site goes down and my phone is cut off I login to find I owe 3 months payments ? Now I can't access my account to sort anything out 

Message 1 of 2
306 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Lynz1 

 

You need to call o2 on 0800 902 0217 and speak to the payment management to get this resolved, sounds like your payments havent been made, and o2 have taken action.  They will have sent you letters and texts if payments are delinquent and it maybe on its way to a Debt Collection Agency.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
304 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Lynz1 

 

You need to call o2 on 0800 902 0217 and speak to the payment management to get this resolved, sounds like your payments havent been made, and o2 have taken action.  They will have sent you letters and texts if payments are delinquent and it maybe on its way to a Debt Collection Agency.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
305 Views