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MCK

Mgray
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Hello 

I upgrade my O2 and gave my old phone to my son, he  put the wong code too many times ,  and now the phone is asking for a MCK code,    please can i have it , i also need a network unlock code 

 

many thanks

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RafaC
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Hey @Mgray, I've just sent you a DM 😉

View solution in original post

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MI5
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@Mgray 

The MCK will unlock the phone so no need for both.

You'll need help from @RafaC or @lewys-gp for that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Mgray
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Thank you I did dm rafa hope he can help sort the phone 

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RafaC
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Thanks for the tag @MI5 slight_smile

 

@Mgray I will reply to your DM in a bit.

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Mgray
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Hello 

I just saw that a got the network  unlock code on my email. But it doesn't work work . 

Guess just habe to be patience and wait for @RafaC

Thanks  everyone 

 

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RafaC
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Hey @Mgray, I've just sent you a DM 😉

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Mgray
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Thank you for the help it works  .  

Im very please  

Ty 

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RafaC
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So glad to hear it @Mgray 😁
You're welcome!

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Wig
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Hello, Can someone please, please help me? I have been trying to get an MCK code from O2 for nearly 3 weeks. I own my phone outright which I bought from O2 brand new, it's a Samsung S9 plus. I am now anting to give it to my Nan but we entered the sim unlock code wrong and now it is asking for an MCK code. i have spoken to a dozen people at O2 and the complaint got escalated and I was told to wait 7 days for the code then they sent the sim unlock code to me again!!! We are losing our minds here, please help.

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Wig
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@RafaC Please can you help me? Thank you, I'm really desperate to get this sorted out.

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