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420
Level 1: Joiner
  • 1 Posts
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Sorry to bother you but I want to know that before the start of my contract your company charged me £420 as that you are taking these money as safety and will return it after 3 months. But I didn’t get that money and even it’s not included in my contract, so I want to know where is my that money which you didn’t return or included in my contract. 
I want a answer. 
thank you.

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MI5
Level 94: Supreme
  • 127443 Posts
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@420 

You need to ask O2 to return it on your 4th bill if you have paid the first 3 bills in full and on time.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127443 Posts
  • 614 Topics
  • 22131 Solutions
Registered:

@420 

You need to ask O2 to return it on your 4th bill if you have paid the first 3 bills in full and on time.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

https://www.o2.co.uk/help/account-and-billing/refunds

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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