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- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 126738 Posts
- 834 Topics
- 7569 Solutions
Hi @Bibby
We can't check as this is a community forum made up of customers like yourself.
You need to call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 126738 Posts
- 834 Topics
- 7569 Solutions
Hi @Bibby
We can't check as this is a community forum made up of customers like yourself.
You need to call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
