Package

[Kezbomb1]

Son returned from canada earlier with army than expected need to change package back to uk usage no help anywhere ?

[MI5]

@Kezbomb1 

Phone will work OK in UK.

The O2 Travel bolt on will just stop working when back home, no need to change anything.

[Kezbomb1]

Was told that as soon as he returned needed to let them k ow as he would be charged more ? 

[MI5]

@Kezbomb1 

Not something that I have ever heard of.

What tariff is he on exactly?

[Kezbomb1]

Not too sure now think unlimited but they put something on account as he was going out of country for 6 months but returned earlier 

[Kezbomb1]

Is their no live chat tried phone but says have to do it this way any shops open anywhere ?

[MI5]

@Kezbomb1 

Was his phone still working whilst he was away or was it suspended?

[Kezbomb1]

It worked fine out there and has worked the last week since back but I don't think he has same allowance back in uk they said I had to swap something back as soon as he returned ??

[MI5]

@Kezbomb1 

The only difference would be the travel bolt on which gives different allowances when abroad, but as I said, it stops automatically when back in UK.

Don't worry.

[Kezbomb1]

Thank you