cancel
Showing results for 
Search instead for 
Did you mean: 

Ordering online

Jess123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Im having trouble ordering off the 02 website. It is coming up red every time I put my expiry date in? Can you help?

Message 1 of 9
2,102 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Jess123

Forget ordering online as it always plays up and causes grief.

Much safer to go in store to get what you want.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
2,097 Views

Anonymous
Not applicable

More likelier to have what you want in stock if you go to a store

Message 3 of 9
2,081 Views

jonsie
Level 94: Supreme
  • 95620 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

MarkyMark
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Had to work that out myself yesterday, It wants the month in the first box as say 01 and the full year in the second box, like 2019. Beaware though that the shopping system is wrong about stock, it shows what I ordered as in stock, and still does this morning, only for me to get an email to say it was out of stock! and no info on when it might be back in stock or what I can do about the order as I will now miss a birthday! not very good really if you are going to show stock levels atleast have them correct.....

Message 5 of 9
2,027 Views

Anonymous
Not applicable

@MarkyMark O2 don’t have a live stock check system which is silly in this day & age

Message 6 of 9
2,025 Views

MarkyMark
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Not sure what the green trolley and the green 'In Stock' followed by 'Order by midnight for free next working day delivery' is suppose to mean then? (under the quantity select box) Would seem to imply that it is in stock

 

Message 7 of 9
2,021 Views

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
It's a work of fiction!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
2,016 Views

Anonymous
Not applicable
That’s what they want you to think
Message 9 of 9
2,012 Views