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O2 app on Android & E8278 Mobile Dongle

Anonymous
Not applicable

Hi,

 

I have O2's E8278 dongle but can't get the Android application to display how data I have left / used.  Can anyone help me?

 

Thanks,

 

Mark King MCP

 

Message 1 of 17
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MI5
Level 94: Supreme
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Dongles don't show in My O2.
You need to log in here https://mbb.o2.co.uk/Refresh/NewUserSignin
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 17
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MI5
Level 94: Supreme
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Registered:
Dongles don't show in My O2.
You need to log in here https://mbb.o2.co.uk/Refresh/NewUserSignin
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 17
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Cleoriff
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@MI5 wrote:
Dongles don't show in My O2.
You need to log in here https://mbb.o2.co.uk/Refresh/NewUserSignin

Thanks for that link Rich. I have pinched it 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 17
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Anonymous
Not applicable
Hi, Thanks for the response but I was really looking for someplace where I can see how much data I have left when my dongle is offline. Thanks, Mark King MCP
Message 4 of 17
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MI5
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There isn't anywhere that I know of unfortunately. That is the only way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 17
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Anonymous
Not applicable

Hi,

 

Thanks for the response.  It looks like I will have have to wait until O2 develop an app or site to allow their customers to see their data balances.  😢

 

Thanks,

 

Mark King MCP

Message 6 of 17
6,557 Views

Anonymous
Not applicable

Hi,

 

Thanks for the response.  It looks like I will have have to wait until O2 develop an app or site to allow their customers to see their data balances.  😢

 

Thanks,

 

Mark King MCP

Message 7 of 17
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SarahHill
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Hi,

I'm surprised 18 months later this is going case. Not good when you want to use a dongle to provide data to z none PC based device. Come on O2, could do better!
Message 8 of 17
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MI5
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You can still log onto the dongle control panel on any mobile device through your browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 17
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SarahHill
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Really, how? What if it's plugged into something with no Wi fi? How do I find it's ip address?
Message 10 of 17
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