O2 app on Android & E8278 Mobile Dongle

[Anonymous]

Hi,

I have O2's E8278 dongle but can't get the Android application to display how data I have left / used.  Can anyone help me?

Thanks,

Mark King MCP

[MI5]

Type 192.168.0.1 into your browser.

[SarahHill]

Err, that only applies if you are connected to the same network as the dongle.

If the dongle/SIM is connected into directly into a device, (or as in my case CCTV via a hardwired ethernet router), there is no network to browse. In my case it's a garage, with no other network device like a PC, plus I cannot hardwire my phone in I've no idea what the usage is.

Many alarm devices/Cameras have SIM cards for stand alone data, with O2 you are stuffed checking the data use.

I had expected it to be possible to be viewable via my O2 app (it's the only reason I used O2) and find they are set up so you've no idea what data is left. This is probably why the equipment supplier uses Vodaphone!

Thanks for the suggestion.

Sarah

[MI5]

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@SarahHill wrote:

Err, that only applies if you are connected to the same network as the dongle.

If the dongle/SIM is connected into directly into a device, (or as in my case CCTV via a hardwired ethernet router), there is no network to browse. In my case it's a garage, with no other network device like a PC, plus I cannot hardwire my phone in I've no idea what the usage is.

Many alarm devices/Cameras have SIM cards for stand alone data, with O2 you are stuffed checking the data use.

I had expected it to be possible to be viewable via my O2 app (it's the only reason I used O2) and find they are set up so you've no idea what data is left. This is probably why the equipment supplier uses Vodaphone!

Thanks for the suggestion.

Sarah

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If only you'd have made that info known before

Does the ethernet router have any spare ports?

[SarahHill]

Sorry, I thought I had, but I realise it wasn't clear.

There aren't spare ports, but connecting a laptop or similar is a bit of a hammer to crack a nut.

That said, whilst messing around just I've found the solution.

If you go to https://mobilebroadbandaccess.o2.co.uk and login as if you are topping up, from ANY device it gives you the information.

Why this doesn't link to the app is a mystery, but it does mean I can check the values at home leaving the installation as it is.

Sarah

[SarahHill]

PS. I won't mention the fact the instructions for the dongle have the misroSD port labelled as the SIM card port LOL!

[jonsie]

At least you have stumbled on a solution by your own investagive actions but your experience will be of great benefit to other customers with the same issue. Well done

[MI5]

Yes, as per the solution to this thread that you posted on but glad you found it