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Cobbc
Level 1: Joiner
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on ‎22-07-2023 11:29

on ‎22-07-2023 11:29

I paid off my contract and ordered a pay as you go sim last Friday. My data was cut off on Monday and I have still not received a pin so I cannot make or receive any calls and cannot send and receive any messages. I cannot call 202 as my phone does not work now without WiFi. 
I have also been logged out of the ‘My 02’ account and cannot log back in. 
Please advise. 

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Enlli
Level 69: Guiding Light
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on ‎22-07-2023 12:37

on ‎22-07-2023 12:37

Could try Social Media

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8912 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

on ‎22-07-2023 12:37

on ‎22-07-2023 12:37

Could try Social Media

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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