New device

Mai · ‎03-08-2023

Recentlt got a new ipad that came witha new sim and is linkedto my current phone now my phone number isnt working neither mobile data?? What has happened

MI5 · ‎03-08-2023

@Mai

You ipad has your tariff now.

You will need a new sim only contract for your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mai · ‎03-08-2023

I ordered a pay as you go sim will that make my phone number work?

MI5 · ‎03-08-2023

@Mai

It will have a different number but your phone will work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mai · ‎04-08-2023

Hey , if my ipad has my tariff why does it say no service is it because of my number?

O2

New device

I don’t have a phone or account with you.

Can't figure out how to cancel my account

cancel o2 sim

Unknown order

O2 Mobile Contract