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My o2

Elise3
Level 1: Joiner
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I can't sign into O2, I've had this contract for months but it's saying I haven't been set up

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Cleoriff
Level 94: Supreme
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@Elise3 

Try deleting and reinstalling the app, then wait until after the weekend but keep rebooting your phone

You may be moving over to the new 360 billing platform.

If this still doesn't work

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 124297 Posts
  • 828 Topics
  • 7524 Solutions
Registered:

@Elise3 

Try deleting and reinstalling the app, then wait until after the weekend but keep rebooting your phone

You may be moving over to the new 360 billing platform.

If this still doesn't work

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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