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My o2

Boh
Level 1: Joiner
  • 1 Posts
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Registered:

‎11-10-2023 19:45

‎11-10-2023 19:45

I can’t open my O2

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pgn
Level 77: Grand Master
  • 39201 Posts
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‎11-10-2023 20:09

‎11-10-2023 20:09

If it is just today, you may be being moved from the legacy to the new billing system, it will work again tomorrow. Try the web version first,  https://accounts.o2.co.uk/signin to be sure it is not just your app playing up. All should be back after about 24hrs, otherwise contact O2, link below has all the ways, @Boh - good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
  • 150393 Posts
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‎11-10-2023 21:33

‎11-10-2023 21:33

@Boh 

Try deleting app, rebooting phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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