My o2 app

[Spurs4141]

Has stopped letting me into my o2 app keeps saying oops there is a problem the app is not ready for you yet but I have had it for years. Joke 

[MI5 · Accepted solution]

@Spurs4141 

You and thousands of others.

Recent changes have screwed everything up.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[Weirdwoolly]

202 have not been able to resolve this for me. There's obviously a tech glitch they need to fix.

[MI5]

@Weirdwoolly 

It's effecting many hundreds of customers.

It needs reporting to 202 so they can log it against your account as an issue or else it may never get resolved.

There are some workarounds that may work but again, O2 need to help with that.