My account is blocked

Nadene1 · ‎28-08-2020

Hi my o2 account has been blocked and I need to pay my bill but I've been cut off to call someone how can I pay it please I need my phone back on

MI5 · ‎28-08-2020

@Nadene1

You can use Skype to call the payment management team.

Number and details here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎28-08-2020

@O2Waqas or @O2Angela can you please advise @Nadene1?

I DO NOT WORK FOR O2

O2Angela · ‎28-08-2020

@Bambino Thank you, I will private message the customer

@Nadene1 Sorry to hear you are having issues, I will private message you to try and get this resolved

Steve9 · ‎28-08-2020

I paid my bill but I need to use my phone to make a important call.

Cleoriff · ‎28-08-2020

Hi @Steve9

You need to contact O2 using Skype and speak to them...

All details in this guide Guide: Coronavirus Community Help and Support

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