This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My O2app

Nancy43
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-11-2020 13:07

on ‎20-11-2020 13:07

Hi, I posted this yesterday but I may not have joined the community correctly. Please forgive me if that is so.

My question is, when I open My O2 app on my iPad, it says that I can upgrade. When I click on upgrades all I get is a blank page. Everything else works. The app works perfectly well on my galaxyS7 edge phone. If I sign in to My O2 via the website then the upgrades are there.

does anyone know what's going wrong?

thank you

 

Message 1 of 3
759 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 76: Forum Legend
  • 10164 Posts
  • 55 Topics
  • 3010 Solutions
Registered:

on ‎20-11-2020 13:13

on ‎20-11-2020 13:13

@Nancy43

Have you tried reinstalling the myo2 app? As sometimes the app doesnt talk to Safari properly...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
756 Views
0 Kudos

MI5
Level 94: Supreme
In response to madasaf1sh
  • 144318 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎20-11-2020 13:18

on ‎20-11-2020 13:18

@Nancy43 

This may sound silly, but have you tried in portrait mode?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
752 Views
0 Kudos
Top Kudoed Authors
View All
Top