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My O2

Joe0
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I am trying and failing to find where in the MyO2 website I find the details of stuff like whether my phone has European roaming turned on.

 

In fact I can not find any page where I can find any technical details of the contract.

 

And O2 shop in my town has closed down, so no help there.

 

This info was pretty easy in the Virgin web page and Virgin app.

 

Thanks

Joseph

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pgn
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Roaming in Europe is included by default, but you will need to make sure your phone is set to roam, that roaming data is enabled, and that no bar has been applied by O2 (last one needs a call to O2 to check, if you are having issues connecting to your MyO2 (app is prone to wobbles, but web version https://accounts.o2.co.uk/signin usually works well)) @Joe0.

Guide: Roaming MegaGuide may help with your questions.

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pgn
Level 76: Forum Legend
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Roaming in Europe is included by default, but you will need to make sure your phone is set to roam, that roaming data is enabled, and that no bar has been applied by O2 (last one needs a call to O2 to check, if you are having issues connecting to your MyO2 (app is prone to wobbles, but web version https://accounts.o2.co.uk/signin usually works well)) @Joe0.

Guide: Roaming MegaGuide may help with your questions.

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MI5
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@Joe0 

Everyone gets included EU roaming and you'll likely find it as a bolt on in your MyO2.

https://www.o2.co.uk/inspiration/the-drop/eu-roaming

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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