My O2 app

[Topps]

Hi. Have moved over from virgin mobile about 4-5 days ago. And still can’t use the app. I am going on holiday soon and I don’t know if I can use data abroad or not? As I can’t access any info about my tarrif 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

If you are travelling within the EU you can use your allowances as you would at home up to 25GB data

Guide: Roaming MegaGuide #

[MI5]

@Topps 

See if you can login on the web https://mymobile.o2.co.uk/ 

If so, delete and reinstall the app and try again.