My O2 app

Topps · ‎31-07-2023

Hi. Have moved over from virgin mobile about 4-5 days ago. And still can’t use the app. I am going on holiday soon and I don’t know if I can use data abroad or not? As I can’t access any info about my tarrif

jonsie · ‎31-07-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

If you are travelling within the EU you can use your allowances as you would at home up to 25GB data

Guide: Roaming MegaGuide #

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-07-2023

@Topps

See if you can login on the web https://mymobile.o2.co.uk/

If so, delete and reinstall the app and try again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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