Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I received 2 new SIMs a week ago. Neither activated. I've contacted O2 by phone and chat 4 times. The problem has been escalated to something called the '360 customer team'. I've been promised 2 calls and received none! Why can nobody help me and how...
I would like to cancel my contract and stop paying monthly from next payment.
I’ve just had my bill in with a phone call that cost me £18.12 on the 13th of July. Can you tell me the company that it is please as I do not remember phoning this number
I have had no coverage for over three weeks. I have just received a monthly bill. Should I pay it?
I recieved a call from 02045258361 offering me 40% discount on my bills. I suspected it to be a scam and did not accept the offer. I then had a text message from O2 giving me a one time code which I did not ask for and did not use. Can someone still ...
I have been trying to activate my extra for 3 almost 4 weeks through the app and o2 website but it keeps saying it has expired. Please can someone help reinstate and fix this issue as an additional reason why I went for a 2nd line with O2 was the rew...
I have a O2 SIM and agreed to port my old number from Lyca. I have a PAC code from the provider. I need someone to raise a request for the same.
I topped my phone up with £10 and I didn’t get anything no calls no texts and no data
I have bought a sim card to travel and roam in europe. I’d like to cancel the contract and do not need the number anymore, is there a way to do it without calling o2? Since I have tried calling the o2 but they just leave me on call forever and isn’t ...
i cannot access my account on either the O2 website or the virgin media website - I have been notified I have been put on a new sim plan I have not requested a change of plan or authorised any such change.
