on 02-09-2024 06:28
Normally i am paying £75.44 but this time you charged me £90 extra, can you tell me why charged extra
on 02-09-2024 06:49
@0123 - this is a customer-led community forum, not O2. If, as a contract customer, your MyO2 access is not letting you see what is causing this increase, you need to message O2 Customer Services on Social Media:
or give them a call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (if you are PAYG)
All ways to get help below:
Guide: How to find help & contact O2
Good luck!