Looks like my boll is higher may know why it's happened like this

[0123]

Normally i am paying £75.44 but this time you charged me £90 extra, can you tell me why charged extra

[pgn]

@0123 - this is a customer-led community forum, not O2. If, as a contract customer, your MyO2 access is not letting you see what is causing this increase, you need to message O2 Customer Services on Social Media:

• X (formerly known as Twitter) – DM
• Facebook – @o2uk
• Messenger – @o2uk
• Instagram – o2uk

or give them a call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (if you are PAYG)

All ways to get help below:

Guide: How to find help & contact O2 

Good luck!