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Looks like my boll is higher may know why it's happened like this

0123
Level 1: Joiner
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Normally i am paying £75.44 but this time you charged me £90 extra, can you tell me why charged extra

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pgn
Level 76: Forum Legend
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@0123 - this is a customer-led community forum, not O2. If, as a contract customer, your MyO2 access is not letting you see what is causing this increase, you need to message O2 Customer Services on Social Media:

or give them a call on 202 or 0344 809 0202 (contract) or 4445 or 0344 8090222 (if you are PAYG)

All ways to get help below:

Guide: How to find help & contact O2 

Good luck!

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