Log in Issues + Apple watch 4 login issues

SamT93 · ‎02-04-2020

Hi all,

I bought an apple watch series 4 from amazon and when I go to log on to enable mobile data via the app it states that my login details are incorrect even though they 100% aren't as I am able to log in through the website to view my account. Both the apple watch and iphone are up to date with the latest updates.

Now since doing this it is also not letting me log on to view my bill and I get a message saying "Oops. We've had problems finding your account
Click here and that should solve it."

Any help or suggestions would be great as this is very frustrating.

gmarkj · ‎03-04-2020

@MI5?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎03-04-2020

I can only suggest to try and call customer service on 202.
It's not an issue I've come across before, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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