Solved: Keep the same number

JoellieRavaohar · ‎07-03-2022

I wanted to keep my old phone number, I already gave my PAC code. And now I have a new phone number.

gmarkj · ‎07-03-2022

Depending on when you gave your PAC code it could take a few days for the number to move @JoellieRavaohar as it doesn't happen over weekends.

Have you had a text confirming the number move and the date? If not, you might need to submit it again - use the form in the guide linked below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎07-03-2022

Depending on when you gave your PAC code it could take a few days for the number to move @JoellieRavaohar as it doesn't happen over weekends.

Have you had a text confirming the number move and the date? If not, you might need to submit it again - use the form in the guide linked below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2