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Incorrect charges

Skye
Level 1: Joiner
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Hi so last month I was charged for a call I made and I paid the charges but it’s still showing the charges as unpaid? Is there anyway you can fix this
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MI5
Level 94: Supreme
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@Skye 

Part payments don't update until your next bill is produced.

It will be corrected then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 154748 Posts
  • 658 Topics
  • 29443 Solutions
Registered:

@Skye 

Part payments don't update until your next bill is produced.

It will be corrected then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
464 Views