Solved: Re: I'm not on contract

Carolineuk · ‎11-11-2024

I'm not on contract but I would like to close my account

Enlli · ‎11-11-2024

@Carolineuk Sim only requires official cancellation

Guide: Cancelling Your Contract

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

MI5 · ‎11-11-2024

@Carolineuk

If it's PAYG just make sure you don't have an auto topup set and just bin the sim.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carolineuk · ‎11-11-2024

Thank you for your reply I am on a sim only tariff, what does that entail when it comes to cancelling

TallTrees · ‎11-11-2024

Hi @Carolineuk

To ask a question to community member use

@MI5

HAPPINESS IS BEE SHAPED

Enlli · ‎11-11-2024

@Carolineuk Sim only requires official cancellation

Guide: Cancelling Your Contract

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎11-11-2024

@Carolineuk wrote:
Thank you for your reply I am on a sim only tariff, what does that entail when it comes to cancelling

@Carolineuk

Then you are on a contract.

Guide: Cancelling Your Contract

O2 customer services contact guide Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

I'm not on contract

Photos

How do I add my blue light discount to my account.

Travelling abroad.

Termination of contract

Number terminated

Open O2 not working