I have no signal on holiday

[Dandidancox]

I am on holiday in Dubai and I have been unable to get signal since I landed. I cannot log into my O2 account because I cannot verify myself via text. Please can this be sorted as soon as possible. 

[madasaf1sh]

@Dandidancox 

This is not customer services and nor we can access your account.. a few things to try.. 

Manually select a Mobile Network

Turn off 5G and just roam on 4G

If these dont work, then. contact o2 Guide: How to find help & contact O2 

[jonsie]

These are some tips to try :

Reboot phone.
Manually search for a different network
If using an iPhone, change data APN to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2

Guide: How to find help & contact O2