I have been told I have no Data Left? BUT I HAVE UNLIMITED DATA?

[ronald-hill]

I have been told I have no Data Left? BUT I HAVE UNLIMITED DATA?

OBVIOUSLY, the best thing I can Do is Go with Somebody Else, to provide Data  

[Bambino · Accepted solution]

@ronald-hill This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Enlli]

Who is telling you your data is used up, O2 or the Phone? Look under Mobile Data on your phone and see if a limit on monthly usage has been set there.

That scenario happen a lot with people on unlimited data.