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1 ACCEPTED SOLUTION
Accepted Solutions
- 124326 Posts
- 828 Topics
- 7524 Solutions
It might be a glitch or you are beingb transferred to the new billing system. Give it 24 hrs and keep rebooting the phone.
If that doesn't work then contact O2.
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
- 124326 Posts
- 828 Topics
- 7524 Solutions
It might be a glitch or you are beingb transferred to the new billing system. Give it 24 hrs and keep rebooting the phone.
If that doesn't work then contact O2.
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
