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I cannot log into or use My O2.

andreas123
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎03-01-2021 22:50

on ‎03-01-2021 22:50

My phone says that my sim is not provisioned despite paying the bill. I cannot receive or send messages, including from O2 which raises an issue where I cannot log in since I need to set a contact number because I will not receive the confirmation code.

 

What do I do? I don't know where to find the online chat if anyone can help.

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MI5
Level 94: Supreme
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on ‎03-01-2021 22:52

on ‎03-01-2021 22:52

@andreas123 

Numbers here to call from any phone. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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