I Cannot Access My o2
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on 08-08-2024 03:56
I have recently ended my account, but have received a message that I have a bill to pay.
when trying to access MyO2, an error occurs when trying to send me a confirmation text. I believe this is because the account has been closed, but the system doesn’t realise.
Please help.
Will
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on 08-08-2024 03:58
Ah, this is customers on here. Never mind
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on 08-08-2024 04:57
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on 08-08-2024 04:57
@WilliamCrewe Yes this is a customer community but we can redirect you.
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
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on 08-08-2024 08:09
There is also a link to view your bill at the bottom of the email you received, which should work.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.