on 08-08-2024 03:56
I have recently ended my account, but have received a message that I have a bill to pay.
when trying to access MyO2, an error occurs when trying to send me a confirmation text. I believe this is because the account has been closed, but the system doesn’t realise.
Please help.
Will
on 08-08-2024 03:58
Ah, this is customers on here. Never mind
on 08-08-2024 04:57
on 08-08-2024 04:57
@WilliamCrewe Yes this is a customer community but we can redirect you.
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
on 08-08-2024 08:09
There is also a link to view your bill at the bottom of the email you received, which should work.