on 01-07-2020 18:18
Hi,
For a good few months I have seen that upgrading to a 36m contract and new phone has been free.
As of today (that I have first noticed) it's saying i have to pay 254 pounds to refresh my contract or wait until JAN 2021 when it expires.
Was there some sort of promo offer that I wasn't aware of, I though this was something that was there as a result of being close to the end of my contract or paying off enough of it, i never got a email or anything stating this was a promo?
Solved! Go to Solution.
on 01-07-2020 18:39
It was a time limited offer to customers who originally had their phone from Carphone Warehouse.
If it's gone from your MyO2, you've missed the chance unfortunately.
on 01-07-2020 18:39
It was a time limited offer to customers who originally had their phone from Carphone Warehouse.
If it's gone from your MyO2, you've missed the chance unfortunately.