Final bill

[DiSwin]

How can I get a copy of my final bill please? I’ve moved provider and cannot access on website or via my O2. 

[jonsie]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[stixmcvix]

Yeah O2 have well and truly ballsed up the migration of customers over to a new platform, meaning none of us can access our bills. Absolutely zero comms to their customers about it either.

[gmarkj]

From a customer point of view there was supposed to be no impact @stixmcvix , but here on the community we DID know about the "behind the scenes" changes that were going on.

From 2022 - O2 System Updates What you need to know 

And from 2023 - O2 System Updates 360