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victoriaashborn · ‎24-10-2024

I have a flip phone and where it folds as become very creased and also the camera lense has started to smudge like a large black blob. I can't see the phone withstanding the term of the contract

MI5 · ‎24-10-2024

@victoriaashborn

Contact the manufacturer to see what is covered under warranty, or claim off any insurance you might have.

Bank account, home insurance etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎24-10-2024

@victoriaashborn

Contact the manufacturer to see what is covered under warranty, or claim off any insurance you might have.

Bank account, home insurance etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎24-10-2024

A common issue, it seems - have you contacted the manufacturer to see if it is repairable?

Links to O2 Social Media Team here

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