Solved: Re: Ending my contract

Carols92 · ‎11-06-2021

Hi

My contract ends on 7/7/21, do I have to give 30 days notice or can I just request a PAC code a couple of days before and then cancel my direct debit.

MI5 · ‎11-06-2021

@Carols92

No notice is required but don't cancel your direct debit until the final bill has been paid approx 14 days after you receive it Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-06-2021

@Carols92

No notice is required but don't cancel your direct debit until the final bill has been paid approx 14 days after you receive it Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carols92 · ‎14-06-2021

Thanks. It was most helpful.

MI5 · ‎14-06-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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