Enable to log in into 02 account

[Lilian0]

Every time i try to log in into my o2 account ans i insert my number, it sais that the number is assosiated with anoter email, althought its fisically impossible because i only use one email and i used my previous virgin media account to buy this number.

plus i receive emails from my number to the email i use to log in.

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below