Email

[Mas1]

Hi guys

Received this email and wanted to know if it was genuine

Your O2 Direct Debit has changed – you do not need to do anything, this is for information only We’re getting in touch to let you know that we’re making a small change to our banking and the way we collect Direct Debit payments. As a result, we’ve stopped collecting from your old Direct Debit and we've set up a new Direct Debit to replace it. You don’t need to do a thing This replaces your original Direct Debit, which we no longer collect from. This change won't affect your payment date. You may notice your bank/building society statement has a comment about a 'final payment' under our original details, and a 'first payment' under our new details. What this means for you In the next few days you’ll notice a new Direct Debit has been set up with a new reference:

[MI5 · Accepted solution]

@Mas1 

Yes it's genuine.

You have been moved to the new billing system as we all will be eventually.

[Mas1]

Thanks MI5

[MI5]

Welcome