Email mycare@o2mail.co.uk

[Teaprow]

I have received an email from mycare@o2mail.co.uk informing me I have money being owed that needs to be put in my account and asks for my bank details. Is this a scam?

[jonsie]

Yes it's a scam @Teaprow 

O2 will never ask you for account details either by text or by email

[Jp9]

Why is it asking me to pay my bill when I am a direct debit payer , someone please help ?

[Jp9]

Can some one please help ! I pay by direct debit

[jonsie · Accepted solution]

It's a scam phising email @Jp9 

Advice here

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice