Disney+ Asking for payment details?

[user468413131]

Got the 3 months free Disney+ but while I can log in fine and stream on my Roku, on my iPhone (app) when I log in it says "you're only one step away from streaming" and to "complete subscription" by giving payment details. 

Same when I try to log in online.  Anyone know what's going on?

[madasaf1sh · Accepted solution]

@user468413131 

Best thing to do, is make sure you are using the same account, as on your Roku.. 

If you are then speak to Disney Plus support as something sounds wrong on your account.

[user468413131]

Thanks.  Pretty certain I am but always worth checking.