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Data sim

one1on
Level 1: Joiner
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on ‎04-03-2020 18:22

on ‎04-03-2020 18:22

Why does my new data sim (same phone number) not register on My

02 account?

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MI5
Level 94: Supreme
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on ‎04-03-2020 18:45

on ‎04-03-2020 18:45

@one1on 

Give it a few days and if not updated call customer service to help you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎06-03-2020 15:46

on ‎06-03-2020 15:46

Hi there @one1on , how are you getting on with your new SIM? slight_smile It would be great to hear if you've made any progress.

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