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BRB · ‎17-07-2023

I have had no coverage for over three weeks. I have just received a monthly bill. Should I pay it?

Enlli · ‎17-07-2023

You must pay. After things are fixed you can see if they will give you some sort of compensation, but it's not guaranteed

Guide: Is the network down for me or everyone?

Guide: How can I sort out my network issues?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

MI5 · ‎17-07-2023

@BRB

Yes if you want to avoid financial stress.

Speak to O2 about your signal issues but definitely pay your bill.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎17-07-2023

You must pay. After things are fixed you can see if they will give you some sort of compensation, but it's not guaranteed

Guide: Is the network down for me or everyone?

Guide: How can I sort out my network issues?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Coverage

Extra

E sim

Codes

Require VAT on bill

Data boost