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Contract end date

tomhollins
Level 1: Joiner
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Hi. I need to switch out from O2 as the network coverage is not adequate at my work. I need to find out what my contract end date is. There is no info under myO2 and I cant even find a live chat link or a phone number anywhere on the website. Some spectacular customer avoidance. Any tips on how I can find this information? I then need to link our volt benefits to my wifes O2 account rather than mine. Again it would be really handy to talk to someone to sort this.... but any suggestions? Thanks

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Cleoriff
Level 94: Supreme
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@tomhollins 

Text INFO to 85075 (free text)

OR

Look under upgrade in your MyO2  https://mymobile.o2.co.uk/

The upgrade date is the end date of contract.

 

Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

Veritas Numquam Perit

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Oxonian
Level 36: Perceptive
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Welcome to this O2 community forum @tomhollins😀

 

Regarding your Volt question :-

 

Volt Megaguide 

 

You will appreciate that this is a customer to customer community so we cannot access your account or offer other direct help. If you need to contact O2, I recommend that you message them on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X (previously known as Twitter) : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

The social media team are based in the UK and have a good reputation for solving customer problems. 👍

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