01-07-2024 11:44
Hi. I need to switch out from O2 as the network coverage is not adequate at my work. I need to find out what my contract end date is. There is no info under myO2 and I cant even find a live chat link or a phone number anywhere on the website. Some spectacular customer avoidance. Any tips on how I can find this information? I then need to link our volt benefits to my wifes O2 account rather than mine. Again it would be really handy to talk to someone to sort this.... but any suggestions? Thanks
01-07-2024 12:00 - edited 01-07-2024 12:01
01-07-2024 12:00 - edited 01-07-2024 12:01
Text INFO to 85075 (free text)
OR
Look under upgrade in your MyO2 https://mymobile.o2.co.uk/
The upgrade date is the end date of contract.
Guide: Cancelling Your Contract
Guide: How to get your PAC [June 2021 Update]
Veritas Numquam Perit
01-07-2024 20:20 - edited 01-07-2024 20:24
01-07-2024 20:20 - edited 01-07-2024 20:24
Welcome to this O2 community forum @tomhollins. 😀
Regarding your Volt question :-
You will appreciate that this is a customer to customer community so we cannot access your account or offer other direct help. If you need to contact O2, I recommend that you message them on social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
The social media team are based in the UK and have a good reputation for solving customer problems. 👍