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Changing direct debit date

Brett4
Level 1: Joiner
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on ‎01-07-2024 15:35

on ‎01-07-2024 15:35

Hi, I would like to change my direct debit date. Can someone help please?

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MI5
Level 94: Supreme
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on ‎01-07-2024 15:38

on ‎01-07-2024 15:38

@Brett4 

In your MyO2 in billing My O2

Or

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎01-07-2024 15:38

on ‎01-07-2024 15:38

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

If you are on the new billing system this can be changed in My O2

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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