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Missing parcel

Michelle271
Level 1: Joiner
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Hi. I ordered an apple watch yesterday, and have had a notification to say DHL were unable to deliver my parcel as noone was in. I have been left with no slip to say they attempted delivery, I also have ring door bell and there is no evidence of anyone from DHL being at my door. Now I am struggling to track it 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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MI5
Level 94: Supreme
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@Michelle271 

It's O2's responsibility to get it to you.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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