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Cannot access my 02 on app

NJM
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Am unable to access my account 

Message 1 of 3
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jonsie
Level 94: Supreme
  • 97696 Posts
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Registered:

Try deleting the app, rebooting the phone and then reinstall the app

Otherwise :

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Message 2 of 3
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Oxonian
Level 40: Notorious
  • 14728 Posts
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Registered:

@NJM 

Have you tried logging into MyO2 via the web ? 

There's a link at the top of this page. 

Message 3 of 3
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