Solved: Cancel airtime

Wllie · ‎09-02-2024

Hi! I’ve been paying this phone of for a few years now. I’m nearly at the end of the contract. I don’t actually have the phone as it was broken, am I able to cancel the air time plan?

MI5 · ‎09-02-2024

@Wllie

Once the device plan is paid off you can cancel the airtime for free.

Guide: How does O2 Refresh work?

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees · ‎09-02-2024

Yes of course @Wllie

You will need to pay all the phone bill

guide here

Guide: Cancelling Your Contract

Good luck best wishes

HAPPINESS IS BEE SHAPED

MI5 · ‎09-02-2024

@Wllie

Once the device plan is paid off you can cancel the airtime for free.

Guide: How does O2 Refresh work?

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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